Viewing articles tagged 'FAQ'

 FAQ - Account Admin

How do I add additional contacts to my account?It may be the case that you would like to...

 FAQ - Account Management

When can I upgrade?If you find your business needs have outgrown your current hosting solution it...

 FAQ - Cancellation

How do I cancel?If you are not satisfied with your service for any reason please contact us via...

 FAQ - Complaints

How do I make a complaint?We strive to give you an excellent, reliable service, but if something...

 FAQ - General

Who are CWCS?Please visit our about us page for more information on our organisation.Where is...

 FAQ - Logging In

What is the Client Area for?The Client Area is an easy way to manage your account with CWCS....

 FAQ - Payment

How do I pay?For the peace of mind that your services are always paid for automatically on time,...

 FAQ - Support

How do I contact the Support team?Our Technical Support team are on hand for you 24/7/365. You...

 FAQ - Support Tickets

How do I raise a ticket?You can raise a ticket from within your Client Area by selecting “Open...